Information we collect
We collect information from you when you fill the online form on the Website or send your CV for a job application.
When completing the online contact form, you may be asked to enter your name, e-mail address, mailing address, phone number, or other information as appropriate.
Use of your information
Information we collect from you shall be used to reply to enquiries in a timely manner where practicable or process applications forms. Any personal data collected shall solely be used for the purposes it was intended for.
Please note that all personal information communicated to us by you may be held for a specified period, after which it will be deleted, in accordance with the DPA, unless you request such personal data to be deleted by contacting our Data Protection Officer (“DPO”) by email or post.
It may be possible that Terra transmits the information collected from you to its affiliates or business units within its group of companies to better reply to your enquiry or process a job application.
Disclosure of your information
No disclosure of your personal information will be made to any organisation or authorities unless procedures listed in the DPA have been followed or if required by Law or other Regulations.
Security of information
The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site. Any such transmission is at your own risk.
Once we have received your personal data, we will use strict procedures and security features to prevent unauthorised access.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
All employees of Terra, including those of its affiliates and business units, who have access to and are associated with the processing of personal data, are under a legal obligation to respect the confidentiality of the personal data collected via the Website, in accordance with the DPA.
Access to your personal data
You may contact us to enquire whether Terra holds your personal data at any time. You may do so by contacting our Data Protection Officer at [email protected] or by post at Beau Plan Business Park, Beau Plan, Pamplemousses, 21001, Mauritius.
Please note that Terra may require a proof of your identity or other forms of identification as appropriate before considering your request. Once all requirements are met, Terra will endeavour to provide a copy of the personal data held about you without any charge where practicable.
You also have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we remove all personal data records that we hold relating to you. You can exercise these rights at any time by contacting our Data Protection Officer.
Similarly, Terra will provide the possibility to rectify and amend any data which you find inaccurate.
Privacy of Children
Terra does not knowingly collect personally identifiable information from anyone under the age of 18 (“Children”). If you are a parent or guardian and you are aware that your children has provided us with personal data, please contact our Data Protection Officer accordingly.
If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites even if contained on the Website.
Last updated: 12/07/2018